Technical Support Manager - OpenReview
Technical Support Managers focus on communicating with publishing venue leaders, managing configuration of reviewing workflows for different publishing venues (both through the UI and simple Python coding using our high-level Python library); discussing system features with program chairs and journal editors, giving them system demos by voice and email; regular communication and technical support to editors, program chairs, area chairs, reviewers, authors, and other users; custom services and scripting on-demand for program chairs; and liaising with the OpenReview software development team to communicate unmet customer needs, brainstorm solutions, and generally support the improvement of the platform.